Save Mart
Reviews and Complaints
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Verified Reviewer | Madera, CaliforniaGo some place else
- Poor service level
Preferred solution: Full refund
Wrong item deducted (adv apr 1-7)
Bad food products
- Good prices
- Old food
Preferred solution: Let the company propose a solution
Gross
- Non
- Old food
- Young kids that work there are rude
Preferred solution: Hire older people with more CUSTOMER Service experience
Worst store I've shopped at
Liars Just Like Everybody Else
No camera watching the bike parking
2600 Oakdale Rd store, they have three cameras pointed at the parking lot, and not a single one at the bicycle parking.
Last night I had a 50 dollar pivotal seatpost and a 35 dollar pivotal seat along with a 20 dollar light removed from my bicycle.
That's when I found out savemart doesn't give a damn about people's bicycles.
What did management and customer service say? "Sorry for your loss"
No offer to put a camera up, no offer to reimburse me for my loss in their bike rack.
Raley's has one at each of their stores, so does O'Briens at their two Modesto locations. Save Mart apparently does not care about bicycle riding customers.
Preferred solution: Put some fusking cameras up.
Resolved: Missing Rewards credits
Save Mart contacted me and documented that I am in error. The points I indicated were missing had been applied to my account and were redeemed. I am in total error in making this complaint.
6/10/18 update. I am in complete error, the credits were applied to my account and used.
Old or spoiled boiled shrimp
Ad in mail
Every week I get a Save Mart Ad for the week and the last one had my address sticker placed on a section of the flyer on some sort of a fold. I was trying to take the address sticker off and of course part of the flyer tore and there were some sale items missing.
Could you please tell your mailing department to at least put our address stickers on a corner of the flyer from now on please? They usually do that. I look forward to these ads. Thank You, Stephen R Smith Angels Camp, CA.
I am a very diligent and faithful shopper of your stores. I also really look forward towards the five dollar meat sales.
I am a retired senior citizen and on somewhat of a limited income and I also take advantage of the senior Tuesday 5 percent off sale days. thank you
Lucky Rewards account missing reward
- Program takes away rewards points arbitrarily
- Clunky website
Huge Price Difference Between Stores
Preferred solution: Full refund
You are looking customers at Missouri flat in placerville
Can't access survey
- Friendly staff
Preferred solution: Price reduction
Specialty Foods and Accessibility
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I just left a Save Mart store. I went in to get some fried chicken for my daughter and me for lunch I walked up to the counter employee "A" was putting some food in a bag so I was assuming she was helping a customer right behind me walks up anoyhrt customer...in a Spanish man starts asking employ a how much is a piece of fried chicken while she was still waiting on her original scustomer and so she called employee "B" to come help I was still standing there ...employee "B" started talking to the man ...asking him what he needed...
the A Spanish man...again asked how much was a piece of fried chicken employee "B" told him how much so on and so on so the customer said he wanted a piece of fried chicken and employee "B" got it for him gave him the bag... and the customer walked away as well as employee "B"...he walked away with me still standing there ...employee "A" walk away from the counter with the bag of food now I assumed she was waiting on someone and not herself I'm not sure but I was still left standing there she never came back employee "B" picked up where he started from before he was asked to help...he was carrying a conversation with employee "C " while they were working I'm still standing there finally another employee "D" who just finished waiting on a customer asked me if I had been help yet I said no and she came and waited on me.